DELIVERY & SHIPPING
At Pills for Man LLC, our goal is to ensure your experience is enjoyable and seamless from the moment you place your order until our trained White Glove Delivery professionals place your furniture in your home.
Depending on the items purchased and the delivery methods available for each item, your order could be delivered in multiple shipments. This will ensure your order arrives safely and as quickly as possible. Different delivery options are available for both Small- and Large-Parcel items. These products are differentiated by size, shape and fragility. Additional information concerning special delivery requirements can be found within product information where applicable. Vendors may vary by product.
WHITE GLOVE DELIVERY SERVICE
At no additional charge, our professionally trained delivery team will unpack, inspect, assemble and place your furniture in the room of your choice (certain restrictions may apply), as well as remove all packaging and debris. In areas where we cannot offer our delivery service, a local third-party shipping partner will deliver your order, providing a comparable level of service.
Only available with Large-Parcel delivery methods (certain restrictions and exceptions may apply) Select rugs 8' x 11' and larger will automatically be delivered with our White Glove Delivery Service. For select rugs, White Glove Delivery is only available Mon.-Fri. See an associate for details.
Please note: Due to liability concerns, our delivery team will not be able to move, or dispose of any existing furniture or other items. Prior to delivery, please clear any rooms in which new items will be placed. Items sent via UPS, FED-EX, or as curbside drop-offs do not include this service.
LARGE PARCEL: This category includes furniture, medium-sized décor, uniquely shaped items and items that are too fragile to ship in standard packaging.
SMALL PARCEL: This category includes select Accessories, Lighting, Rugs, Soft Goods, Jewels, Slip Covers and Smaller Furniture items that can fit and safely ship using standard UPS and FedEx shipping methods. Certain pieces may be excluded from these delivery methods due to size and/or fragility. Some furnishings and oversized items from the above categories cannot be shipped via Small-Parcel Delivery methods. See shipping rates below.
LARGE PARCEL DELIVERY
Local Ground Delivery: Occurs within the local delivery area of an Pills for Man LLC store and may be scheduled at your local store. Delivery fee includes our White Glove Delivery Service. The delivery fee for Local Ground Delivery starts at $149; additional charges may apply to some zip codes.
Extended Ground Delivery: Occurs within the local extended delivery area of an Pills for Man LLC store. This delivery type must be scheduled by our Delivery Department. Delivery fee includes our White Glove Delivery Service. The delivery fee for Extended Ground Delivery starts at $149; additional charges may apply to some zip codes.
National Delivery (excludes Alaska and Hawaii): Occurs beyond the delivery area of an Pills for Man LLC store. With this delivery method, we work with third-party shipping providers to ensure the most efficient and client-friendly experience. Delivery fees range from $299 to $499 (depending on your location).
Curbside Delivery: As a cost-savings to clients beyond the delivery area of a store location, we offer curbside drop-off for select items. This delivery method is available for smaller furniture items only and requires you to be present when the truck arrives. With this option, the delivery professional and you will unload the furniture from the truck and set it by the curb. The delivery professional will neither place the furniture in your home nor remove crating and packaging materials. Please note: Curbside Delivery is only available with our National Delivery option. Delivery fees for Curbside Delivery start at $249.
Standard Shipping: Orders being shipped via Standard shipping methods may be delivered within eight business days of the order being completed and processed.
Expedited Shipping: Orders being shipped via Expedited shipping methods may be delivered within five business days of the order being completed and processed.
Express Shipping: Orders being shipped via Express shipping methods may be delivered within two to four business days of the order being completed and processed.
Please note: Order processing can take up to 3-8 business days. Order processing, shipping and delivery times may vary by seasonality, demand and product availability.